PRIVACY NOTICE
We may process information contained in or relating to any communication that you send to us or that we send to you. The communication data may include the communication content and metadata associated with the communication. Our website will generate the metadata associated with communications made using the website contact forms.
We are committed to safeguarding the privacy of you, our members. We have established several service delivery channels, including in-person, online, and telephone interactions.
This notice applies where we act as a data controller with respect to the personal data of such persons; in other words, where we determine the purposes and means of processing that personal data.
Our service delivery channels incorporate privacy controls that affect how we process your personal data. By using these controls, you can specify whether you would like to receive direct marketing communications and limit the collection, sharing, and publication of your personal data.
Our Commitment
Postal and Partners Co-operative Credit Union Limited (PPCCUL) advises that, effective December 1, 2023, the Jamaica Data Protection Act came into effect. PPCCUL has prepared this privacy notice, which is available on our website, social media pages, and in our office. Please take the time to read this document.
Categories of Data We Collect
Contact Data
We may process data that enables us to contact you. This may include:
- Name
- Email address
- Telephone number
- Social media account identifiers
Account Data
This may include:
- Account identifier
- Name
- Email address
- Business name
- Account creation and modification dates
- Website settings and marketing preferences
Communication Data
We may process data about your use of our website and services. This may include:
- IP address
- Geographical location
- Browser type and version
- Operating system
- Referral source
- Length of visit, page views, and navigation paths
Personal Data
We may collect the following:
- Valid Photo ID
- Taxpayer’s Registration Number (TRN)
- National Insurance Number (NIS)
- Proof of Employment
- Address and past addresses
- Email address & contact information
- Character references
- Birth certificate
- Declaration of US citizenship or tax residency
- Mother’s maiden name
- Employment status & details
- Politically Exposed Person (PEP) status
- Financial Information & Transaction Records
- Image capture via CCTV or webinar recording
10 Reasons for Processing Your Data
- Operations – For proper administration of our website, services, and business.
- Publications – Publishing data as per user instructions.
- Relationships and Communications – Managing relationships, customer support, and complaint handling.
- Direct Marketing – Sending marketing-related communications with your consent.
- Research and Analysis – Monitoring and improving services.
- Record Keeping – Maintaining business records.
- Security – Preventing fraud and unauthorized access.
- Insurance and Risk Management – Protecting our business.
- Legal Claims – Exercising or defending legal claims.
- Legal Compliance & Vital Interests – Compliance with legal obligations.
Protecting Your Data
We implement security measures such as:
- Vulnerability scanning
- Regular malware scanning
- Secure Socket Layer (SSL) encryption
- Limited access to data by authorized personnel
- All transactions processed through a secure gateway
While we use industry-standard security technologies, no method of electronic storage is 100% secure.
Providing Your Data to Others
We may share data with:
- Insurers and professional advisers
- Hosting service providers
- Third-party service providers (as necessary)
- Legal entities to comply with obligations
We may transfer your data from Jamaica to Trinidad and the US, ensuring compliance with data protection laws.
Retaining and Deleting Personal Data
We retain data based on legal requirements, generally for 5 to 7 years.
Your Rights Under the Data Protection Act
You have the right to:
- Access your data
- Request corrections
- Request deletion
- Restrict processing
- Object to processing
- Request data portability
- Withdraw consent
- File a complaint
To exercise your rights, contact us:
📞 876-676-6988
📧 postalccu@postalccu.com
🌐 www.postalccu.com
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